Privacy

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Introduction

Raccoon Digital GmbH (“we”, “our”, “us”) takes your privacy seriously and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.raccoon-digital.com or use our contact form.

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1. Data Controller

Raccoon Digital GmbH

Rankestr. 6, 76137 Karlsruhe, Germany

E-Mail: hello@raccoon-digital.com

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2. Personal Data We Collect

We only collect personal data that you provide voluntarily, such as:

•    Name and email address when using our contact form

•    Any information you provide in messages or inquiries

We do not collect payment information or sensitive data, as no online purchases are made on this website.

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3. Purpose of Data Processing

We use your personal data only for:

•    Responding to inquiries via email or our contact form

•    Communication regarding our services

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4. Legal Basis for Processing

The legal basis for processing your contact request is Art. 6(1)(b) GDPR (pre-contractual communication) and, where applicable, Art. 6(1)(f) GDPR (our legitimate interest in responding to business enquiries). For hosting and technical processing of contact form submissions we use Webflow (USA) under a Data Processing Agreement pursuant to Art. 28 GDPR.

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5. Data Sharing and Disclosure

We do not sell or share your personal data with third parties except:

•    When required by law

•    When using service providers (e.g., hosting provider) necessary for the operation of the website

•    We use Google Cloud (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).A data processing agreement pursuant to Article 28 of the GDPR has been concluded with Google.

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6. Data Retention

We retain personal data only as long as necessary to respond to your inquiry or comply with legal obligations.

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7. Your Rights

Under the GDPR, you have the right to:

•    Request access to your personal data

•    Request correction or deletion of your personal data

•    Request restriction of processing

•    Object to processing

•    Data portability

•    Withdraw consent at any time

To exercise these rights, contact us at hello@raccoon-digital.com.

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8. Cookies and Tracking

We use Webflow (Webflow, Inc., USA) for hosting our website. Webflow uses technically necessary cookies in order to ensure the proper delivery and security of the website and our contact forms (for example anti-CSRF protection tokens). These cookies do not contain personal identifiers beyond what is required for the security purpose, and are not used for analytics or marketing.Legal basis: Art. 6(1)(f) GDPR (legitimate interest in providing a secure and functional website). No consent is required for these strictly necessary cookies.

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9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.

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Last Updated: [01.11.2025]